Munich Airport · MUC · Gulf Arrivals
Personal reception at the arrivals gate. Arabic-speaking concierge, EES registration support, luggage handling and a waiting Mercedes — from aircraft door to hotel room without a single queue.
Arrival Flow
Four calm steps between the aircraft door and the leather seat of your car. Arabic-speaking support at every stage.
We track your flight from departure. Your concierge is briefed on passenger count, language preference, EES status and any mobility needs — and is at the arrivals gate before the aircraft doors open.
Your concierge waits with a discreet name sign in Arabic or Latin script — no public hotel logos. Immediate assistance for children, elderly passengers and hand luggage.
Full guidance through EES registration (fingerprints and facial scan) — particularly helpful for first-time visitors and elderly travellers. Your concierge answers officer questions and keeps the family group together.
Luggage handled. Your Mercedes S-Class, GLS or V-Class VIP is waiting at the premium pickup point — no taxi queue, no garage walk, no search. Direct route to your hotel, clinic or private residence.
Your Vehicle
From an elegant sedan for couples to a spacious VIP van for families of seven — matched to your group and luggage at booking.
The flagship sedan — massage seats, privacy tint and silent ride. Ideal for couples, business arrivals and VIP single passengers.
High step-in for elderly travellers, spacious luggage compartment and maximum safety — perfect for smaller families and post-surgery transfers.
Up to 7 passengers plus 8+ suitcases. Conference-style seating, leather interior and privacy glass — the standard choice for Gulf families arriving together.
Private jet arrivals at Munich (MUC) and Memmingen (FMM). Full FBO ground handling, customs support and aircraft-to-limousine transfer on the apron.
Our Services
Every meet & greet booking covers the full arrival journey — not just the drive.
Meeting point at either terminal depending on your airline — Lufthansa, Emirates, Qatar Airways, Saudia, Etihad and Gulf Air arrivals all covered. We know every gate.
Your concierge speaks Arabic natively — no translation delay, no awkward gestures with border officers. Ideal for first-time visitors and elderly family members.
Since April 2026 all non-EU arrivals must register biometrically. We guide you through the kiosks, answer officer questions and keep your family group together.
Trolleys arranged in advance. Concierge assists with heavy suitcases from baggage belt to vehicle — 8+ suitcases handled routinely for Gulf families.
Support for strollers, wheelchairs, children travelling alone and elderly passengers after long flights. Water and light refreshments in the car on request.
Direct transfer to your Munich hotel, clinic (Großhadern, Schön Klinik, rechts der Isar), or onward destination in Salzburg, Zurich, Innsbruck or Italy.
Our Promise
We are at the arrivals gate before your aircraft doors open — not after.
Concierge in position before your flight lands. You walk through arrivals and someone is already waiting for you — every time.
Natively Arabic-speaking staff for Gulf guests. No phone app, no interpreter on speaker — a person, in the room, speaking your language.
We have guided hundreds of arrivals through the new biometric registration. First-timers, elderly travellers and large families — all handled calmly.
Name sign in Arabic or Latin script — no hotel logos, no loud calls. Privacy is the standard, not an upgrade.
Seven passengers and eight suitcases? Normal for us. V-Class VIP with trained concierge — no trip is too large.
Quoted in writing before arrival. No meter, no surge pricing, no surprise fee for a delayed flight.
The first impression of Germany does not begin at the hotel — it begins the moment someone greets your family, in your language, at the arrivals gate.
Travel Information
Important updates for non-EU travellers arriving at MUC — we guide you through on arrival.
Since April 2026, all non-EU nationals (including UK and Gulf passport holders) are registered biometrically at the Schengen border — fingerprints and facial scan. This replaces passport stamping. Queues at Munich Airport can be significant for first-time arrivals — our concierge guides you through.
From late 2026, visa-exempt travellers (UK, UAE, Bahrain and others) will need an ETIAS travel authorisation before departure — similar to the US ESTA. Apply online for €7 before your flight to Munich.
Patients from Saudi Arabia, Kuwait, Qatar and other visa-required countries need a Schengen medical visa. We help obtain the clinic invitation letter and cost estimate required for the application before you travel.
Sources: European Union — Travel to Europe · European Commission — EES · German Federal Foreign Office
Frequently Asked
Contact
Share your flight number, date and passenger count — we reply within the hour with a fixed quote, in English or Arabic.